Privacy policy
Last updated on Mar 24th 2024Codolin Technologies Private Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
Codolin Technologies Private Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as postcode, preferences and interests, if required
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to 3rd Floor, No. 10, 5th Cross, 16th Main, KSRTC Layout, J.P Nagar II Phase Bengaluru KARNATAKA 560078 . or contact us at or as soon as possible. We will promptly correct any information found to be incorrect.
This is the Privacy Policy of “Aankade”,(“we”, “us”).
This Privacy Policy has been designed to ensure we clearly communicate to you how we treat your personal information. We encourage you to read this Privacy Policy carefully. It will help you make informed decisions about sharing your personal information with us.
Aankade operates in an increasingly global marketplace where the protection of personal data is of paramount importance to us, as we expand our footprint into India and beyond. Accordingly, we have updated this Privacy Policy to take into account the relevant data protection principles.
You can access the Aankade Service through our websites on devices.
Defined terms
Capitalised terms used but not defined in this Privacy Policy are defined in our Terms of Use. This Privacy Policy is part of the Terms of Use and when you access or use the Service you agree to be bound by the Terms of Use, including this Privacy Policy. In addition, this Privacy Policy:
“Personal information” is any information or an opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be personal information regardless of whether or not it is true. information we hold which is identifiable as being about you. For the purposes of this Privacy Policy, the terms “personal information” and “personal data” have the same meaning and are used interchangeably.
“Processing”, as that term is used in this Privacy Policy, is defined in Article 4 of the GDPR as:“…any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.”
Aankade collects Personal Information
Aankade’s Service enables users (“you”) to appoint us as their agent to schedule and send posts from your Accounts on social media platforms such as Instagram, Facebook and Twitter. Information about how the Service works for Instagram is set out in this post.
We have several relevant lawful bases for collecting and using the information that you provide
First, we are satisfied that we possess a legitimate business interest in collecting and using your personal information. We are a commercial enterprise which is constantly innovating and improving the user experience in the social media communications industry. We, therefore, believe that the collection and collation of core personal information are integral and necessary for our business to function and to provide the Service to our customers. We have also considered alternate modes of operating and weighed the balance of the impacts of our information processing on individuals. We take the view that there is minimal or no harm to the rights and freedoms of the valued users of our Services but also we are content that this assessment applied to our employees, suppliers and partners whose Personal Information we hold.
Secondly, we are obliged to process much of the personal information we receive in order to fully perform our contractual terms and conditions with our users (customers) and suppliers (as well as with our own employees as their employers). Thirdly, on rare occasions, we will also process personal information where we need to comply with other legal obligations – for example, connected with any regulatory requests made of us by a data protection authority or other regulator or perhaps in the conduct of litigation relating to a dispute where data in Aankade’s possession or control, which may include personal information, is compelled to be provided to assist a Court.
The information we collect and hold will depend upon the services you request from us and may include the information you provide us when you purchase or try our services. This information will include your name, address, contact details, social media handles and profile information from your Accounts and other information that you include in posts on your Accounts (a lot of which would likely be regarded as personal information under the GDPR).
We derive information from communications between us and you
We collect information about you when you download trials from our range of websites (for example aankade.com).
The use of the facilities and services available through our websites will determine the amount and type of information we collect. The only personal information we collect when you use our websites without signing up for a service is what you tell us about yourself, for example, by completing an online form when you request information, or when you send us emails and we record your email address. If you sign up for the Service, then other personal information described above will be collected.
We log your interactions with Aankade
When you use the Service, we automatically record information from your device, including the following (some of which would be likely regarded as Personal Information under the GDPR):
- your Device’s IP address
- device screen size and browser type
- geographic location
- system configuration information
- search terms and pages visited
- date & time stamps associated with transactions
- the webpage visited before you came to our website
Aankade tracks your usage patterns
We may use internal and external analytic and product platforms as well as cookies to better understand usage patterns on our websites and the Service so we can improve the design, user experience and relevance of our services and at times offer additional relevant services.
Aankade uses cookies
We use cookies primarily for record-keeping and to enhance the functionality of our sites. We may use “persistent cookies” to save your registration ID and login passwords for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service. We deploy third-party cookies from a number of external service providers such as Google Analytics when we offer the Service.
You are free to choose not to provide your personal information to Aankade and can set your browser to non-acceptance of cookies, but it may mean that we are unable to provide you with all or some of the Service or the full functionality of our websites.
Aankade collects information from third parties about you
We use a range of tools and services to provide you with the best service. Some of these tools and services give us information about you.
For example, when you connect a social network or another account to Aankade, we will collect information (some of which may be personal information) from that third party about you for the purposes of providing you with our service. The data you provide us will be collected and stored by that third party according to their privacy policies and practices.
In the case of YouTube or Google My Business, Aankade uses the YouTube API and Google My Business API provided by Google (as appropriate). We use these services to show you information about your YouTube or Google My Business account and to permit you to plan and update posts and perform other actions in the Aankade dashboard. Your use of these services and APIs through Aankade is in accordance with the Google Privacy Policy. You may modify or revoke this access on the Google permissions page. Other third parties may have similar methods to remove or restrict our access or your information provided to third parties.
How Aankade uses your information
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent unless authorised or required by law.
Generally, we will only use and disclose your personal information to:
- verify your identity
- establish and maintain your relationship as a customer of Aankade
- establish and maintain your relationship as a customer of Aankade
- administer and manage those products and services
- answer your enquiries
- comply with laws and regulations in applicable jurisdictions
- carry out marketing or training relating to the Service
Aankade can aggregate your non-personally identifiable information
We may make certain automatically collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; (iii) for industry research or benchmarking; or (iv) anonymous data analytics and reporting and (v) to assist such parties in understanding our customers’ interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Service.
We will not share or include your personal information in such aggregated data with any other third party unless we have your express consent to do so.
Where we store your personal information
Personal information held within the Service is stored on our secure hosting services located in India. The privacy of this data is covered by our service provider’s privacy policy.
If you do not want your personal information to be transferred to a server located in India, or at other secure sites nominated by Aankade from time to time, you should not provide Aankade with your personal information or use the Service. In future, we may be able to provide alternate locations and domiciles for the storage of key servers and data sets. If you are interested in learning more about these alternate locations, please contact us at the address below.
You may request access to your Personal Information
In most cases, you can gain access to the personal information that Aankade holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all good faith requests for access to personal information as quickly as possible.
Aankade takes steps to protect your Personal Information (Security)
Aankade is committed to protecting the security of your personal information. We have invested resources into designing and maintaining what the GDPR rules refer to as “organisational and technical measures” – such measures help us to take reasonable precautions to protect your personal information from unauthorised access, modification or disclosure.
Your data is stored on secure servers, and all data transferred between you and the Service is encrypted. Passwords are also used internally within the business and we encourage regular updating and changing of these among our staff.
Please note that the internet is not always a secure method of transmitting the information.
Transmission of personal information over the internet is at your own risk, and you should only enter personal information into the Service within a secure environment.
In line with our security breach protocols, we will advise you at the first reasonable opportunity upon discovering or being notified of a security breach where your privacy rights and freedoms are prejudiced or compromised.
Our use of your personal information
We use your personal information for the following non-exhaustive list of purposes.
Providing our services
We use the information that we collect, including personal information, in order to provide our services to you, including:
- to carry out our obligations as a result of any contract entered into between you and us and to provide you with the information and services that you request from us;
- to provide you with marketing communications about our products and service offering;
- to notify you about changes to the services that we offer and to market these services to you directly;
- to administer our websites for internal operations, including troubleshooting, information analysis, testing, research, statistical and survey purposes;
- as part of our efforts to keep our services safe and secure;
- to measure or understand the effectiveness of our advertising and marketing;
- for statistical and research purposes (including market research, marketing and information analysis purposes);
- to ensure the effective operation of software and IT services procured by us (including disaster recovery); and
- for other reasons with your consent.
How long do we keep your personal information?
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a more extended period in the event of a complaint, or regulatory request to us, or if we reasonably believe there is a prospect of litigation in connection with the data we hold.
To determine the appropriate retention periods for each kind of data, we consider (i) the amount, nature and sensitivity of the personal information, (ii) the potential risk of harm from unauthorised use or disclosure of those personal details, (iii) the purposes for which they are processed, (iv) whether we can achieve those purposes through other means, and (v) the applicable legal, regulatory, tax, accounting or other requirements.
Your rights under modern data protection principles
Article 5 of the GDPR codifies several key principles which provide you the individual, with key rights. Principles such as purpose-limitation, storage-limitation, data accuracy, data security and integrity and data minimisation are honoured by Aankade as follows the expression of your rights:
- verify your identity
- establish and maintain your relationship as a customer of Aankade
- establish and maintain your relationship as a customer of Aankade
- administer and manage those products and services
- answer your enquiries
- comply with laws and regulations in applicable jurisdictions
- carry out marketing or training relating to the Service
In applying the spirit of the GDPR to all our users, employees and partners as we do, we fully expect to honour your right to ask for a copy of any personal information that Aankade holds about you in our records, to correct any inaccuracies and to update any out-of-date information. We will provide you with a copy of the personal information undergoing processing in electronic emailable form. Any additional copies will incur a fee to cover our reasonable costs (including our employees’ time to assist with this additional work).
This policy may be updated from time to time
This policy may be updated from time to time